Of late I have posted on the big picture of KM, such as how KM used the ironic industrial approach in its practice, even though it recognised that workers have talent and are not cogs in a machine, and a reference to Andrew Gent’s KM Core Sample, where I compared KM 1.0, KM 2.0, and social computing.
Patti Anklam has a post covering a Dave Pollard presentation, From Content to Context and from Collection to Connection, which goes over the transition from KM 1.0 to KM 2.0.
Patti also refers to the generations of KM (re-published below), which is another way to see the big picture of KM. What I really like about this is that KM 2.0 is more than the tacit know-how and people, it’s in the networks and the emergence…the stuff that flows and rises as a result of participating in the ecosystem.
I closed my KM Review article on a similar note:
It’s about the network - the connecting lines between people. It’s this web of nodes - and the quality of what flows between them - that amounts to competitive edge.
|Generation of KM||Where Knowledge Lives||Type of Knowledge||Implications|
|First Generation||Artifacts||Explicit||Create the infrastructure for capturing, collecting, refining, and re-using artifacts|
|Second Generation||Individuals||Tacit||Focus on collaborative behaviors and person-to-person knowledge sharing|
|Third Generation||The network||Emergent||Provide the conditions for enabling knowledge and action to emerge|
(SOURCE: The Social Network Toolkit, Ark Group 2005.)