Comments on: Knowledge Management as an ecosystem http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/ sharing ideas thoughts and feedback Sat, 28 Nov 2009 16:16:30 +0000 http://wordpress.org/?v=1.5.1-alpha by: Johnt http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32448 Sat, 12 Apr 2008 07:32:53 +0100 http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32448 "the vast majority of 'real' working practices don't actually follow the process. The process becomes more of a guideline than a set of rules - exceptions to the process are the norm. Once you have an exception (payment terms are 30 days, but they're a really important client so we won't send them a nasty letter until 60 days) - the ROI breaks down as humans have to get involved again. Also, because the ROI cost case relies on people following the process barriers are often put in the way of breaking it, making it even more costly to "do the right thing", be innovative, and follow an exception." http://jonmell.co.uk/2008/04/web-20-to-manage-business-process.html “the vast majority of ‘real’ working practices don’t actually follow the process. The process becomes more of a guideline than a set of rules - exceptions to the process are the norm. Once you have an exception (payment terms are 30 days, but they’re a really important client so we won’t send them a nasty letter until 60 days) - the ROI breaks down as humans have to get involved again. Also, because the ROI cost case relies on people following the process barriers are often put in the way of breaking it, making it even more costly to “do the right thing”, be innovative, and follow an exception.”
http://jonmell.co.uk/2008/04/web-20-to-manage-business-process.html

]]> by: Johnt http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32447 Sat, 12 Apr 2008 07:17:47 +0100 http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32447 "how to create a knowledge sharing culture?,” is not the right question. It’s more important to ask and understand “what you can do to encourage and facilitate connections?”, supplemented with tools, capabilities and socially-generated context, to help the appropriate information and knowledge be available when and where it is most needed and best used. This means that a much-needed role and focus is as a catalyst and facilitator of connections, helping others see why it is now this way and how things work" http://www.fastforwardblog.com/2008/04/11/retrospective-on-km-and-the-impact-of-web-20/ “how to create a knowledge sharing culture?,” is not the right question. It’s more important to ask and understand “what you can do to encourage and facilitate connections?”, supplemented with tools, capabilities and socially-generated context, to help the appropriate information and knowledge be available when and where it is most needed and best used. This means that a much-needed role and focus is as a catalyst and facilitator of connections, helping others see why it is now this way and how things work”
http://www.fastforwardblog.com/2008/04/11/retrospective-on-km-and-the-impact-of-web-20/

]]> by: Johnt http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32446 Sat, 12 Apr 2008 07:16:30 +0100 http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32446 "The research showed that in an organization, people were five times more likely to go to people than to databases to get answers to their questions. So knowledge workers’ productivity is strongly related to their social networks, in terms of who they know who can help them, and whether there is sufficient trust and reciprocal value in the relationship that they get a response. It is far more efficient and effective for people to be able to identify the most likely people to help them rather than barraging everyone with the one query and hoping that someone will respond. The early knowledge management systems were largely based on broadcast systems within organizations to be get help on particularly issues. In many cases companies used broadcast emails to get help." http://futureexploration.net/e2ef/blog/2008/04/enterprise_twitter_or_how_to_t.html “The research showed that in an organization, people were five times more likely to go to people than to databases to get answers to their questions. So knowledge workers’ productivity is strongly related to their social networks, in terms of who they know who can help them, and whether there is sufficient trust and reciprocal value in the relationship that they get a response.

It is far more efficient and effective for people to be able to identify the most likely people to help them rather than barraging everyone with the one query and hoping that someone will respond. The early knowledge management systems were largely based on broadcast systems within organizations to be get help on particularly issues. In many cases companies used broadcast emails to get help.”
http://futureexploration.net/e2ef/blog/2008/04/enterprise_twitter_or_how_to_t.html

]]> by: Johnt http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32445 Sat, 12 Apr 2008 07:14:06 +0100 http://libraryclips.blogsome.com/2008/03/18/knowledge-management-as-an-ecosystem/#comment-32445 “What do we mean by “social learning”? Perhaps the simplest way to explain this concept is to note that social learning is based on the premise that our understanding of content is socially constructed through conversations about that content and through grounded interactions, especially with others, around problems or actions. The focus is not so much on what we are learning but on how we are learning." "There is a second, perhaps even more significant, aspect of social learning. Mastering a field of knowledge involves not only “learning about” the subject matter but also “learning to be” a full participant in the field.” “In a traditional Cartesian educational system, students may spend years learning about a subject; only after amassing sufficient (explicit) knowledge are they expected to start acquiring the (tacit) knowledge or practice of how to be an active practitioner/professional in a field. But viewing learning as the process of joining a community of practice reverses this pattern and allows new students to engage in “learning to be” even as they are mastering the content of a field. This encourages the practice of what John Dewey called “productive inquiry”—that is, the process of seeking the knowledge when it is needed in order to carry out a particular situated task.” http://connect.educause.edu/Library/EDUCAUSE+Review/MindsonFireOpenEducationt/45823?time=1206676385 “What do we mean by “social learning”? Perhaps the simplest way to explain this concept is to note that social learning is based on the premise that our understanding of content is socially constructed through conversations about that content and through grounded interactions, especially with others, around problems or actions. The focus is not so much on what we are learning but on how we are learning.”

“There is a second, perhaps even more significant, aspect of social learning. Mastering a field of knowledge involves not only “learning about” the subject matter but also “learning to be” a full participant in the field.”

“In a traditional Cartesian educational system, students may spend years learning about a subject; only after amassing sufficient (explicit) knowledge are they expected to start acquiring the (tacit) knowledge or practice of how to be an active practitioner/professional in a field. But viewing learning as the process of joining a community of practice reverses this pattern and allows new students to engage in “learning to be” even as they are mastering the content of a field. This encourages the practice of what John Dewey called “productive inquiry”—that is, the process of seeking the knowledge when it is needed in order to carry out a particular situated task.”

http://connect.educause.edu/Library/EDUCAUSE+Review/MindsonFireOpenEducationt/45823?time=1206676385

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