I had a speaking engagement today for the Australian Geoscience Information Association (AGIA).
It was a breakfast session at a roof top cafe in Perth city…very pleasant and informal setting.
There were over 30 information professionals, and many were keen to know what enterprise 2.0 is all about, they had lots of questions. Most questions were about management buy-in, adoption, etc…these people want to take it on, but my presentation was an overview, so we didn’t have time to go over details of deploying enterprise 2.0. I did mention that management would like to hear case studies (success stories), and that open source virtually lets you do it for no cost.
I started my presentation explaining how I came to be there presenting:
- I participate (publish my thoughts/ideas/experiences/reviews/news, etc…)
- a person chooses to subscribe to me (I’m considered an expert they like to have in their social filter)
- I have never met the person I was invited by, but we interact on the web
- I was able to be there, because I’m visible (I’m on the map)
I mentioned how siloed systems and search aren’t really helping us, and that we use email to network, yet email is not a very good discovery tool, and again too siloed. So the idea is to use the free-form structure and ease of email and apply that concept to new social tools that allow for a more open way to exchange know-how, in the context of a system (eg. ask a question about HR in HR forums, post news about HR in the HR blog)…actually I have a post called Instead of sending an email….
I talked about pressing issues facing the enterprise like: Baby boomer retirement, understanding the millenial generation, IT Rogues, etc…and that the social tools have come at the right time to enable the flow of know-how. Another reason was that knowledge flow and tapping into social capital is the new competitive advantage.
Some of the key factors:
Wisdom of Crowds
The world is flat
Knowledge as a flow
Create conditions and increase interactions for knowledge creation and exchange
Connect and Context vs Content and Collect
Distributed vs Command and Control
A “way to work” rather than a task
- not trying to create a knowledge sharing culture, it just happens
It’s not in the nodes, it’s in the networks
Strength of weak ties
Social computing is the new KM
- it’s not a request from management, it’s a worker initiative, it’s the new breed of workers adopting this new collaborative and networked way of working, as it’s how they get things done
I’ve uploaded my presentation to Slideshare, this way the people at the presentation can view, download, embed, and discuss the presentation…I told them the discussion doesn’t end here, questions and comments can be left in context of the presentation at Slideshare.
Also check out these other great km 2.0 type slidedecks.
Here are some of my blog posts that I went through in assembling this presentation…I’m glad I blog about this stuff, in a way I have distilled all the stuff in my head, my bookmarks and reading list (social filter).