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February 25, 2008

The value of networked free-form publishing

Filed under: blogs, km, network, process

In a previous post I shared my thoughts on how the free form systems allow value to emerge that doesn’t happen in specifically task designed systems.
Systems that are formed or designed for a function are great in achieving a process, these are refered to ERP systems, or as Ross Dawson calls them “Easily Repeatable Process”. But sometimes they are too rigid and don’t allow for exceptions or workarounds, so you end up with people having word document notes, that aren’t shared properly…BTW a wiki is the perfect communal workaround (heuristics, rule of thumb) tool.

But besides this Ross Dawson mentions that the competitive edge is not in these ERP systems, as any company can use these, the edge is free form unstructured tools that let content emerge, patterns manifest and reveal themselves, analysing these patterns tells you a lot about what’s going on.
So it’s not just about getting things done, having a freeform space also teases out all this valuable stuff that may happen to have more applications than just the task at hand, this is know-how that can be re-used and built upon. This stuff may not have an immediate need but it’s shared anyway, someone may react creating new insight.
Networks not only let you publish and communally share notes and opinions, but they enable you to connect with people and discover, and this is where the effectiveness and value exists. It’s all about creating an environment for stuff to propagate and flourish, I personally think this is very organic and more like an ecosystem.

Jay Cross mentioned this in a blog post a while ago about formalising informal networks. From his post:

“Those of us who nurture purposeful social networks are like the landscape designers at new college campuses who don’t build walkways immediately. Rather, they see where students choose to walk and pave those pathways. You end up with pathways where people want to walk. McKinsey is more like the architect who begins by uprooting the trees on a building site because “it’s easier to design on a blank piece of paper.”

Another aspect besides the emerging path (macro), is the content that makes it up (micro).

I’ve mentioned elsewhere that the task based perspective of sharing information was not appropriate in a few ways…people don’t like to be told, how is it related to their explicit job, what’s in it for me, how do I locate it, etc…

Also to blame were the tools, nowadays it’s so easy to publish a blog post:

- very simple freeform text box, and hit submit
- blog posts don’t have to be polished, the blog post format is synonymous with spontaneous, rough edged publishing
(mostly because the next day another post will clarify or supersede, or you are reacting to news and want to throw up something quickly, same goes to responding to discussion…and just the fact that personal thoughts and opinion can be published like casual conversation).

Now compare this with a Document Management System (DMS):
- write a word document, which is synonymous as a formal format
- because of this you may leave out personal know-how, or experience-type information as you feel you shouldn’t waffle in a presentable word document (this is a pity as this waffling is where the tacit knowledge is).
- then you have to upload the document and fill out some meta-data
- who will now know that document is there…no-one…so then what’s the use
- it’s static, how can the document grow with discussion and lead to new insight

Blog posts are not narrow, they don’t just contain the final answer, this format is conducive to your workings out, how you got there, the scenario, all these idiosyncrasies and peripheral things, whereas a document in a DMS is more narrow and formal (issue-solution).

As you work on a deliverable you make blog about your insights and thoughts along the way. Someone you don’t know in another office may read this and contribute some of their insight. This opportunity to leverage the social capital has made your work: easy, better, saved you time, save you money, lead to another decision, think about other tasks you may need to do, point you to a contact or someone’s else’s work, etc…
Either way, since you are sharing stuff along the way (putting yourself out there), your end product becomes better for it as you are tapping into the wisdom or crowds.

One day if you are having an issue with something, you may use some of the know-how contained in a past blog post to apply to your situation, even though this blog post is about something else, it may have some general info, clues or leads that you can apply to this new issue.
If this were a document it may be more formal, more narrow and focused, not containing any know-how that could be applied to other issues.

Blogs have a sense of place, a face, a subscription mechanism, interaction…all this coupled with its simplicity makes it more worthwhile to blog, in turn others blog, and you connect and tune into knowledge flows.

The more personal publishing, and reacting to each other, the more it becomes a thriving market…it’s not just about sharing anymore, it’s creating value, it’s educating and learning off each other. It’s self assembling, self organising, and self rewarding (people that read and react to your content makes you feel valuable…inturn rewarding).

The renewed motivation for what I just mentioned above comes from an excerpt in a post form e-gineer:

“The time taken to correctly phrase thoughts and distil ideas is unavoidable, but can be minimised by changing our expectation of shared content away from “finished product” towards “work in progress”. Publishing information early and often (rather than infrequently and completely) moves authorship away from essays and succinct conclusions towards sharing of insights and decisions. The ultimate method for sharing without increasing work is to move the work in progress into an open environment (share everything by default).”

Jordan Frank has the macro view on why the control and structured approach doesn’t scale, he riffs on Andrew McAfee, David Weinberger, and displays this quote from Bill Ives:

“The irony of enterprise 2.0 is that you actually get more control because the free form nature of the tools allow the business people to decide on where structure occurs, not the people who make the software.”

More from Jordan:

“Enterprise 1.0″ approaches sought to consolidate and centralize information onto singular ECM or DM systems with one search box and what became lots of “need to know” (vs. “can know”) silos (in the form of specifically permissioned files or collaborative workspaces) within the big centralized system.”

He points to Sandy Kemsley’s post on David Weinberger’s keynote speech at FF08:

“He looked at how many projects, typically physical projects, require a much greater degree of control as they increase in size, but contrasts that with the web, which has growth only because of the lack of control. Control doesn’t scale.”

More from Sandy’s review:

“All contents are also connections: everything leads to everything else, creating a wonderfully messy mass of interconnected data. The web, of course, excels at creating connections because of the basic premise of linking: we create hypertext links on pages to make connections that are important to us. The user revolution, therefore, is not just about us creating our own content; we also control the links, hence control the connections between content and the organization of that content. Digg, Twitter, your RSS feeds and other socially-created sites create our new “front page”, replacing the newspaper of old: why would you read someone else’s idea of what’s important, rather than self-select what you’re interested in reading?”

February 21, 2008

Networks, Communities and Aggregation

Filed under: km, conversation, network

I’ve posted before on what I think the differences are between social networks and communities of practice (CoP) in regards to the blogosphere, and groupings (slicing network data by a field).

My post, km 2.0 enablers: blogs, wikis, and social networks gets into how networks are more versatile than CoPs, as well as the proliferation of informal networks.

Does this mean the CoPs and groups will soon lose traction to social networks?

Read this engaging comment from a post on the Dave Snowden’s blog:

“…with the advent of ‘web 2.0′ tools some people (eg Dave Snowden, Nancy White) are positing that perhaps people don’t need to engage in CoPs anymore to fulfill their knowledge needs - they can mash-up applications and have ‘knowledge nuggets’ delivered to their virtual doorstep without ever venturing out. I can’t remember where I read this but someone claimed that the more connected a person is, the less he/she is likely to engage in CoPs, in this new scenario.”

I agree that the new individual centric networked web has wooed people from communities and forums, as people like the freedom of their own soapbox, there are no restrictions or rules and you simply connect to the rest of the blogosphere.
Instead of a community hub page of resources and discussions, we have the individual enaging in a network, collecting their own links, publishing their own thoughts and having discussions in comments and trackbacks.

So we have a distributed way of connecting, instead of hanging out in one place…people create their own web or network.
This is exactly what has happened on the web, rather than searching the web for a page with lots of links, we instead just connect with others to find what we need.
If I’m after some KM info I just search my KM folder in my Reading List, or ask a KM expert in my social network (Facebook, Pownce)…I wish the blogosphere was my proper social network.
This enables informal networks to occur over a more formal community, it’s not as much about a destination as it is a flow of information that comes to you, plus there is the discovery factor.

Another thing is that being part of a network exposes you do a lot of different content, whereas a CoP is restricted to a topic…CoPs would do better in a network of communities.

The obvious feature of individual centric personal networks is that you always have a place to dump your tacit knowledge (blog), and this gets shared with others by default. Previously you would need to find a CoP to publish into, and if there wasn’t a topic, then the information continued to just reside in the person’s head.

Plus you can subscribe to information or people and bookmark or save all the stuff that comes your way, creating your own collection of information rather than a communal collection.
But wait, it’s a lot more dynamic than that, it’s kind of communal in a different way, your act of collecting may be the latest news to someone else. If you bookmark into a network you get to see others who have bookmarked the same page, used the same tags…never ending people and content discovery.

Sense of Purpose

I tend to agree that lots of community type content is dissolving into social networks, but not all.

This may be so for personal interest, but what if you have a group of members to discuss stuff that’s dedicated to a group purpose or goal, and one place to keep all this content. And if the group dissolves after achieving its objective, we need a place for this object to live, just like a book in a library.

My wife networks in Facebook, and came across a group about a famous share house she once lived in England. That group page has thriving discussions, photo’s, posted items, it’s amazing…everyone is sharing stuff into this one pool.

Some people used the Groups “Posted Items” feature to post a link to one of their photo albums that lives in their Facebook profile.
Some of the discussions topics are about finding people, reunions, etc…

You really need a group space for this type of purpose, this just wouldn’t work as a network, to fulfil these knowledge needs you need a communal place, a place to hang out.

The irony is that these people found each other via the social network.

Social tools like Ning are still communities, as they are based around a topic and have forums to discuss.
But within this community are network features where you can blog, add and message friends. All this means is we have our own identity, and knowledge flow, just like a network, but all the content is based around a topic…so it’s a network within a topic community.

What would be good is if all Ning communities were federated, meaning with your identity you could roam around and join several communities, and create a general friend list, etc…
This is possible with CollectiveX, this is a whole lot of federated communities (each community does not have blog nor networking features)…I guess Google Groups are similar.
Clearspace is similar again, but this time you only have one blog, where you can choose which community you would like the post to appear in, as well as appearing in your profile.

Ning communities are set up to scale for the individual; as a topic starts getting loaded with massive amounts of content, you have the benefit of adding/subscribing to just the blogs or content that interests you…you use the network features to make sense or filter what important to you from this community.

Considering all the benefits we get out of social networking (information comes to you), there is still a need for CoPs and groups sites.

I guess the defining factor is a place to engage in a group purpose and list the members who are going to achieve this goal, it’s more about the group than the individual. Most of the time it’s a website with a forum, ie. a place to store and make visible your materials, and to also discuss.

Communities are usually set up to achieve something, not just personal growth.

There was a case in my city of an independent pub (where lots of bands started) being taken over by mainstream interests, in a case like this a group is set up. Interested parties become members, you have a place to list documents and research, photo’s, a forum to discuss, a news blog to announce the latest, and perhaps even personal blogs.
This group has a purpose and it needs a destination (identity), when something like this happens a Facebook group is created, it can’t work in a distributed way, how do people know it exists.

For example how would the Data Portability group on Google Groups ever work in a social network or the distributed blogosphere…it would go nowhere. Instead as a group it has a place where people can visit, it has members (each with a role) come together to discuss and write documents, it has an agenda, you can announce events…people coming together in one place to achieve a group goal.
Google Groups was the solution, but others such as CollectiveX, Ning, Clearspace, Grou.ps, Groops are just as good, if not better.

Groups have members each with a role, whereas a social network is just you and the rest. You are a member of a group in order to help achieve a goal. Whereas the goal of social networks is to tune into relevant information, publish, discover, and connect all for your own needs, and no-one elses.

If the community goal is to gather information on a topic (like a communal clearinghouse), and that’s all, then I can see social networks or the blogosphere encroaching into this territory. Less people tend to join a plethora of communities when they can just join one social network and their distributed blog network to be in the know. But as mentioned a CoP is good to be able to distill all this information in a library (which could be a wiki) or a regular document library.
Even still some social networks have group features as a way to organise content into one channel, the content is not there because people happened to use the same tag, it’s been put there on purpose, as a member-based group or channel. This is relying on human curation to make the group content precise or exact, plus you may have discussions on this group page.

If the community has members with designated roles, and they are trying to achieve an objective, then a place to gather and distribute all this information is needed in a group environment. These specific reasons are why CoP’s or communities will always be needed, and will not totally be wiped out by social networks.

An example is the Ignite Realtime use of the Clearspace group service.
How else would you achieve a way for people to ask questions and support without a group page?

On the other hand networks are powerful

The publish/subscribe model in the blogosphere or social networks is where we read and interact with our social filter. Why do I have to be a member of various group pages when I can tune into this information elsewhere from the one spot. Groups are limited to people who know about them, whereas there’s so much more you can tap into in the blogosphere or a social network, and you can satisfy varied interests from the one spot.

I publish and subscribe to blogs (this is a type of network) this social filter satisfies my topical hunger, as well as the comments discussion. I bookmark great posts in my social bookmarks (where I can also discover posts).

All without needing to join various groups I am getting what I want, I’m engaging, publishing, sharing, discussing, and collecting…in the end I have an archive of what I have done.

There is the consideration that some people may not take part in the blogosphere or networks, they may just like to join groups, as this is less messy and simple approach, without having to ground your feed and propogate into a new world of networks.

Why would you join a group, if you can get all this information from the network anyway?

Why not just set a tag as a watchlist, as a way to accumulate topic based photo’s, you can also discover people this way and subscribe to their profiles, you can write on their blog posts, favourite to your photo collection,etc..?

In this network approach you are getting all the topic interest you want and are also discussing with author’s as well as discovering new people and content, and saving content.
You have just formed a network, there are no members yet you are still getting what you need from each other…this is exactly how the blogosphere works, only in the open web, not within one service.

But, what if…

What’s good about a group page is a visitor or new comer can land right into a topic, find people and content straight off the bat, it’s a very easy starting point, it’s all done for you, whereas with a network you have to grow it.

What if the network is so big that it would take a long long time to discover the right people and content, a group is a way to communally make a friend list and content archive, it’s a way to attract all the right people and content into the one pool.

What if the CEO asks can I see stuff our social capital has gathered on “sustainability”.

In a network there is no one-stop shop, there is no member based group where people are collecting and sharing information and having discussions.

He might ask, then how do I use this thing to find something out?

You basically have to take part to get the benefits, a network is not a topic hub webpage, it’s more scattered…slowly you add friends (blogs), and the content you are after comes to you, it’s like magic, only you create it by simply taking part.

It’s a very informal type of way to tap into a share information, it works perfectly, people get what they want, they can now make sense of the enterprise by connecting with people, instead of directly with content, they can now get things done.

But what if I want to know about “sustainability” without having to find these blogs and friends, I don’t want them as my social filter, I just want to drop in every now and again.

This brings me to aggregation…

Place vs Aggregation

Even though networks enable us to be connected to all sorts of information, authors, topics, interactions from the one great pool that you tune in and pull to yourself, what about distilling your information or collective information into a topic page, or a clearinghouse. Since social networks are of a distributed nature there is no actual place, whereas a CoP or group is a go-to place for topic information.

The other thing is you can only have conversations by trackbacks and inlinks, the good thing is the whole network can take part, whereas groups may also have blogs (to a closed set of people or perhaps not as much exposure), but they also have forums which are slightly different than blogs.

Not having a destination makes it hard for newbies to get started or to reveal where the topic information is located. Where do visitors go to see information on a topic? Do they need to engage in the network just to reveal what’s underneath?

But all is not lost…I mentioned groupings earlier which is slicing a field of data in a social network.
If the CEO wanted to drop in to see what the latest was on a topic called “sustainability”, we could search the network and it would ideally create a topic page on-the-fly. The results would show content by:

- blog source tags
- blog post tags
- bookmark tags
- expert people tags
- document tags
- photo tags
- podcast tags
- wiki tags
- video tags
- Q&A tags
- etc…

NOTE: blog posts that link or trackback to each other within a topic could be shown as an assembled thread.

This way we have created a search based conceptual topic page, where we can find content, and then interact with the content by leaving comments, trackbacks or messaging an author…all this without a group and members existing.

The topic tag cloud would seem to resemble lots of communities, but really it’s just aggregation.
In the social network we are seeing patterns that emerge, whereas a community group is defined from the start…in fact the power of social aggregation enables like people to discover each other, which in turn may decided to create a formal community.

The essence of tag aggregation is the emergence of patterns, looking at a tag cloud can tell you what people are actually talking (what matters to them, their views and experiences in the world or enterprise), and what they are most/least talking about. This is really tuning into the collective tacit knowledge and being able to deal with what “really” matters.

Is aggregation enough?

I really like this idea of networks where individual participation in the pub/sub model gives great personal gains, but when you aggregate this there is even more personal gain in discovery. It is also a public gain as anyone can visit a tag topic page and see what the bee hive has achieved without even knowing they are doing it.

Let’s visit a topic tag page like “sustainability”:

I see blogs about “sustainability” as the authors have tagged there blogs with this term
- a self made blog directory, you would see the latest post from these blogs
- problem is that these author’s may write posts about other stuff as well, so some content may be off topic (spam)

I see blogs posts tagged with “sustainability”
- your blog may or may not be about this topic, but some of your posts may be, so you tag these posts with that term

Same goes with photo’s video’s, etc…

But is this enough?

What about stuff that’s about “sustainability”, but has not be tagged that way?

What about blogs or posts or photo’s tagged “climate change”, etc…?

Maybe this tag topic page could have related tags, and showcase a little of this stuff?

Formalised aggregation

You could make this on-the-fly aggregation topic pages or destination pages more formal:

- you could add a forum and events
- you could have a gardener weeding out posts, and planting in posts missed by the aggregation
- you could have some related tags as a more more serious component

This ends up being a more serious topic page, as it has an owner or a curator, it’s also a place to gather and discuss on the forums…but it does not have members like a traditional community.

What if you want a group page called “Great Australian atheletes of the 90’s.”

Tag topic aggregation isn’t going to be able to do this, the title is too sophisticated for tags.
- you could make a page to aggregate multiple tags eg. athlete, sport, 1990, Australia

But what about those photo’s and blog posts that would fit here but haven’t been tagged with these tags, and what if this page collects the tag “sport” but it’s not about Australia, or it’s not in the 1990’s, etc…

Aggregation has limitations!

Whereas official groups explicitly choose to place stuff in a designated place, so the content is always on topic and precise.

Integrated networks and groups

Another approach is when you get the beauty of being in a network but you can also be part of a groups as well (Facebook doesn’t integrate these very well, they are almost like separate products).

That is, you have a profile page with your blog posts, photo’s, etc…and you are also a member of groups.

When you make a blog post or add a photo about “sustainability” this appears in your profile, but you can also choose to send it to the “sustainability” group…this is the best of both worlds.

Only thing is people that don’t know about the group may have potentially good content the group is missing out on, this is the innate drawback of more open groups, but if they are integrated with networks there is more chance for discovery of your group from people buzzing around the network.

These groups don’t really have an agenda or goal, it’s just about coming together to group like photo’s, blog posts and discuss in a forum.

The perfect example of this is the art network RedBubble, similar networks that let you post content from your profile to your group are Groops, Tumblr, Clearspace, etc…

Check out the Redbubble group Australian Landmarks and Icons, it has members, and the content these members have chosen to share from their profile page.

It would be good to not have to be a member, and just be able to send your content oa any group as well, but then it may get a bit wayward, and there is no-one to clean it up.

Auto tagging

Auto-tagging is similar to tag aggregation, lots of people even have this on their blogs eg. ZoomClouds, Jiglu…also in News Readers eg. WizAg, MyFeedz…also see TagCrowdMake cloud, tagurself, etc..

A more professional tools is Calais from Reuters, this will auto-tag content into facet pages.

More tools

Wiki’s are starting to become more robust communities with the introduction of forums in Wetpaint and conferencing in PB wiki…either private or public these wiki’s can/are be member based.

Pownce is not quite a community, it’s still a individual centric network, so it would not be used as a CoP, but it’s great as an informal network.
I can publish: text, links, files, events, and the recipients can be: public, my friends, a set of friends, or an individual.
I think Pownce would thrive in the enterprise, this really relates to my informal network post.

Also see Plaxo Pulse which is kind of similar to Pownce (it also has status updates and profile aggregation).

Tangler is similar to Google Groups, only in a network environment, you become a member to a discussion forum, which is both chat and a regular forum…you can also have rich features like video embeds.
But it’s not only about topic discussion groups, since it’s a network you can also add friends and chat with them.
You can also embed a Tangler forum on any website. This is great as you don’t have to visit the group to participate, you could interact via another website where the forum is embedded, even better would be to do this from your startpage like Facebook.
Another way to look at it is that you could turn your website into a simple CoP by enabling a forum widget.

Zimbio is promoted as wiki magazines, where each magazine is a member-based community or group on a topic, here is the Barack Obama wikizine…also see Fanpop (check out The Office fan page), and Hubpages to a lesser extent.

Summary

I won’t go through the pros and cons again but I will say there are many different ways to make topic pages, from a formal member group to a by product of aggregation due to individuals participating in a network.

5 methods:

- Formal group
- Tag aggregation
- Formal aggregation
- Integrated networks and groups
- Auto tag

There are different reasons on choosing an approach, they are not quite alternatives or substitutes for each other. If you want a group or practice (achieve something together) that has an agenda, role structure, goal, directive then a formal group like a CoP is the tool of choice. If you want to see what is really going on in your enterprise, try a network approach, tag aggregation clouds speak volumes.

In the end I think Integrated networks and groups are the most well rounded solution where you can achieve a lot more. You get the beauty of networking from your individual perspective and also be able to have an organised member based group that has a a group goal (in contrast to self oriented), and they integrate where you can post content from your network profile to a group.

For a definite comparison on the workings of Communities and Social Networks, check out a post by Ed Mitchell.

Related:
Aggregative or emergent identity? Rethinking Communities
BHP Billiton axes its Knowledge Networks

February 17, 2008

Roundup : TweetSpeak, Twitter Packs, Twittershare, Tweet What You Eat, Twixtr

Filed under: tools, roundup

TweetSpeak - listen to tweets (mac only), an alternative is to use an RSS to audio service like Talkr, feed2podcast, Botcast, odiogo, xFruits, etc…

Twitter Packs - a directory of Twitter users by topic, location, company…try autopacks to follow a bunch of people in one go.

Twittershare - a desktop widget where you drag a file (max 10 megs), type your tweet (direct, reply, or regular) and send…look out Pownce ;)
Also see Tweetafile. [via RRW]

Tweet What You Eat - a food diet diary that asks “what did you eat today”.
Follow the user twye, when you want to document something you eat send a direct message and this gets stored in your diary at the TWYE site.
eg.
d twye yogurt cup
d twye Diet Coke:40 (a number after the colon refers to calories)
d twye 2 beers, cheese burger, fries (comma’s separate enable to enter multiple items)

Here’s my diary - you get search, a feed, stats, etc…

Twixtr - this is a photo blog, but it’s also similar to Twitter as you have followers and following. You can view a public and a local timeline, and a friendmap. A new update is simple, just enter some text, a location, and a photo. You also can get it to automatically post to Twitter and Facebook. For other simple photo blogs check out Tumblr, NowThen, Utterz and more. Now if I could post by email or mobile web, I’d be happy. Come to think of it Twixtr is very very similar to Tumblr.
[via TC]

This got me thinking, I’d like to see a blog option for a lot of the bookmarking type services eg. YouTube, Flickr, del.icio.us, etc… These services enable you to collect stuff, when bookmarking for example an item to Flickr why not have the option to send it to your Flickr blog.

February 13, 2008

Communities of Practice and discussions with non-Members

Filed under: km, conversation, network

Just say your business unit uses a CoP for all it’s documents, and discussions (blogs, forums, Q&A).

NOTE: Community software doesn’t have to be used by a naturally occuring community (a space for people with like interests), there’s no reason why a business unit (BU) can’t use a CoP. It would be the exact same tool, but you may change the name to Business of Practice.
Some BU’s use a bunch of folders in the Document Management System (DMS), there’s nothing wrong with adding social tools to this environment.

Anyway, a few posts ago I briefly alluded to the question…

Are Communities of Practice (CoPs) good for on-the-fly discussions with non-Members?|

A quick scenario…

You are on a conference call with a few people from various business units, the topic or purpose is something to do with your business unit.

Usually, if this conference call was just with your business unit, you could later on pursue the conversation as a forum topic. CoPs (blogs, forums, etc…) are great as an asynchronous way to update and discuss with each other about what’s happening.
In fact the last team call I was on I found that everything that was said could of been discussed in a forum, or announced in a blog. I’m not saying you don’t need conference calls, but I am saying that in-between conference calls, we can still be announcing, sharing, discussing stuff.

NOTE: if you want to keep the conversation going in a synchronus way, everyone can go back to their desks, and have an IM conversation open. This IM conversation can also be archived or moreso stay intact so it could be resumed the next day or more.
Not sure if some CoP services have inbuilt IM, but it would be a good idea to copy that chat in a document and stick it in the CoP, or at least be able to link to the chat archive.

Anyway, back to my question…what about non-members of your CoP…

Since the conference call with other business units was about happenings in your BU, the minutes would be kept in your CoP. The participants from the other BU’s have read access to your CoP, but not write access.
If you want to continue the conversation once the conference call has ended, it can’t really be done in a CoP forum, as these people from other BU’s would have to become members…and it’s not right having to become a member for just that reason, these guys may not want to be members at all.

But your BU would want this conversation to be archived in your CoP, next to the minutes, so what then…

The alternative is to use some sort of external forum or email collaboration like 9cays, and then be able to put a link to this external conversation in your CoP.
Even though the content is not in your CoP, at least you can link to it.

What do others do to collaborate with non-members?

Do some CoP services allow for this type of situation?

February 12, 2008

The blogosphere can be an invisible Facebook

Filed under: blogs, rss, readers, network

I see an all-in-one social network like Facebook as an RSS Reader plus a whole lot more , adding friends is like adding subscriptions to your RSS Reader.

These social networks also have publishing, whenever your friend writes a note, posts an item, it will appear in your newsfeed (similar to an RSS Reader). Infact whenever they do anything (eg. updates status, add a photo) it appears in your newsfeed.
So when you subscribe to a friend you are subscribing to their lifestream (in saying, lifestream, I mean all the stuff they collect and publish within Facebook).

RSS Readers are more about reading, not publishing, but you can still achieve the same thing…instead of just subscribing to someone’s blog, you subscribe to their lifestream (if they have a lifestream RSS feed promoted on their blog).

Plaxo Pulse is similar to Facebook, but equally about the lifestreaming stuff that happens outside of Plaxo Pulse. It will stream all the outside stuff you do, and also all the inhouse stuff you do like; status, messages (notes), links, video, etc…

But wait social network newsfeeds have more…

So far I call this the friendstream portion of the newsfeed, but what your friends (subscriptions) publish and collect isn’t the only stuff that appears in the Facebook newsfeed (and to an extent the Plaxo Pulse newsfeed).
It also documents stuff your friends do to others, eg. Abby and Michelle are now friends, Shay commented on Neil’s post, Neil tagged Abby in a photo, etc…
In my post Centralising distributed social networks I call this “on to others” stream.
Then there’s stuff others do to you, called the “on to me” stream.

You can’t get this activity type stuff in an RSS Reader like Google Reader as it’s not a social network.

Newsfeeds could be RSS Readers

A social network newsfeed or a lifestream like friendfeed, ziki and others are not exactly an RSS Reader, they are more just a river of news stream, but if you could have your friends listed in a subscription pane and mark/unmark read items, then you have more of an RSS Reader on your hands.

NOTE: this is not to be confused with Spokeo which is an RSS Reader that specialises in the fetch/subscribe process. It finds your friends profiles and allows you to quite easily create a RSS Reader friendstream without having to be in a social network.

NOTE: Micro-blogging like Twitter is a social network, and the Twitter stream is like an RSS Reader river of news, only it doesn’t have typical reading functionality eg. subscription panel, mark read, etc…

Whether it’s an RSS Reader or a social network lifestream or a social network newsfeed, we can be in touch with what’s going on in the world via our social filter.
The added advantage of a social network is that we can direct content to sets of friends or individuals, and this doesn’t have to be published content, this can be “hey take a look at this link”. Since we are adding friends rather than subscriptions, we can send private or public messages to our friends.
The only interaction with an RSS Reader is to be able to leave a comment on a blog post, but in a social network we can do this and more, we interact directly with the author.

RSS Readers let you track blog content published to the masses, whereas a social network can also be this, but the masses are your friends, and you can also direct stuff to select friends.

I guess RSS Readers are uni-directional and social networks are bi-directional…and content can be just for a selection of people.

The point of this post is that social networks have more intimate benefits and could incorporate RSS Reader functionality.

And, in contrast, similar RSS Readers like FEO, are taking on a social network approach.

A distributed approach

I can’t wait to see what happens with the DISO project, I posted not long ago on blogs as a distributed social network…mind you it doesn’t have to be blogs, it can be any website that is able to accept a plug-in.

At the moment I can :
- blog in my standalone blog (need an RSS Reader for updates)
- blog in a social network (usually has an inbuilt watchlist or newsfeed, or you can use an RSS Reader) eg. Vox, Twitter, Facebook
- if my blog is not my only content source I can aggregate my content into a lifestream social network eg. Ziki (usually has an inbuilt watchlist or newsfeed or friendstream, or you can use an RSS Reader)

How can I blog or lifestream, but not have to be confined or limited to the friends within that blog or lifestream social network?

What if I could still blog like I do now, outside of a social network, but still be able to add friends.

We could do this if each blogger plugged in a file to their blog, this way it doesn’t matter what software you use, you can still be connected.

When I plug in the file to my blog I get a few network widgets that appear in my sidebar:
- add John as a friend
- leave a public message
- leave a private message

To request a friendship ie. make a connection, you can use OpenID. Then I can go to the requesters OpenID page and check out who they are (their content sources, credentials, etc…), if all is OK, I accept the request.

Who knows, maybe OpenID can be the plug-in product! Maybe it’s not a file, but some code.

When someone visits my blog they have to login, then these widgets will display their content, then you will be able to leave a message.
If someone leaves a private message, I could read it in my blog admin page, I could also get an email notification. I would also get notifications in my blog admin page if someone left me a public message, or requested a friendship.

My blog admin page would also show a list of all my friends, this could also be seen by other registered users on my blog homepage.
If I want to see the latest content from all my friends, again my blog admin page has a newsfeed or similar type of RSS Reader.
If I want to message (private/public) a friend I do it from my blog admin page…this also keeps an archive of all sent and receive messages.
If I want to visit a friend, I click on their avatar from my friend list, and it takes me to their blog homepage.

I’m not sure if this is what DISO is about, but this would transform a blogosphere into a social network (and an RSS Reader), but the difference is that this social network doesn’t live anywhere, the only interfaces are blog homepages and blog admin pages. Something like this is the only way we can connect with each other and still use different products/services.

This plugin doesn’t just have to work with blog, perhaps your FriendFeed lifestream is your homepage…this way I can be a Wordpress blog user and add a FriendFeed user as a friend, or a Twitter user as a friend.

This social network doesn’t have a homepage, it’s just a plugin to whatever you use as your homepage (eg. your blog), you are not a member of anything.
This means that people who just read content cannot join, as where would they read the content if you have no website, it’s all integrated into your blog admin page.

What would this mean for RSS Readers and social networks like MyBlogLog?

Firstly if everyone I subscribe to in my RSS Reader had the plug in, then I could drop my RSS Reader.

My blog becomes my RSS Reader and also newsfeed reader (”on to others” and “on to me”), and my blog also becomes my social network, which allows me to communicate and connect with others, therefore having no need for MyBlogLog.

Not sure if this can be done, and it still requires everyone to have the plugin, just like how social networks require everyone to join.
But at least with the distributed approach the content you publish, your friends list, and your friend communications is all your data…you own it, it’s not at someone’s website, it lives at your homepage.

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