FAQQLY groups : Engineering Librarian’s FAQ
I’ve posted about FAQQLY in my post about expert locators, basically FAQQLY is a Question & Answer Social Network, similar to Otavo…also check out Qunu for real-time IM expert help.
Anyway, the idea before asking a question is rummaging through the knowledge base to see if any relevant content may answer or help in your quest…search, browse content tags.
You can also browse FAQQLY for people tags, just like Ziki, soon Ziki will also allow others to tag you, as well as being able to tag yourself.
FAQQLY allows for self tagging, but I only see a search function, it needs a tag cloud…this way you can find self acclaimed topic experts.
Groups
What if you could group a collective of experts on a similar topic to form a kind of mini FAQQLY?
This URL would be the one-stop place for Q&A on a certain topic…this is the next best thing to creating your own topic based Q&A service…perhaps with Ning.
Well you don’t have to as FAQQLY now allows you to join and create groups, and describe the group with tags.
I suppose you could also just sign yourself only as a group…protected visibility.
Groups have an option as public, protected (joing by approval), private (content is privy to members only, and membership by invitation).
This is something Ziki is already doing, in Ziki you tag youself, in Ziki Groups, people join a group and collectively tag the group.
NOTE: Ziki is not a Q&A service, it is a social network personal content manager.
Findability I’d like to see:
- Browse recent, popular questions or answers
- Search/Browse name of person
- Search/Browse people tags (tag cloud)
- Search/Browse content tags (tag cloud)
- Search/Browse group names
- Search/Browse group tags (tag cloud)
- Search/Browse people tags within a group (tag cloud)
- Search/Browse content tags within a group (tag cloud)
Enhancements
At the moment you can view the group knowledge base by topic tag or simply ask the group a question…you can also view the members of a group and ask the member a question directly.
But at the moment you have to click on each member to see their tags, ie. what they specialise in.
So besides the group tag cloud, I’d also like to see another tag cloud, ie. all the personal (group member) tags in one cloud…and also a personal tag cloud next to the thumbnail of each member.
The problem is that if you bypass the group and ask a member a question directly in their user space, then this will not be included in the group knowledge base…there could be a way for a member to re-direct or re-publish a Q&A in the group space.
The good thing is that you could view the aggregated personal tag cloud for the group or view one person’s tag cloud via a member thumbnail, and ask the right question to the right person, this is even more essential if there is IM communication in the future.
Another feature would be for an individual to re-direct a question they were asked in their own user space to a group member.
More
On second thought groups still aren’t quite like creating your own mini FAQQLY, I’m thinking the library blogosphere could get together and create a Reference Library FAQQLY, within this you could create groups eg. engineering reference, business reference, medical reference, etc…
I was going to create a Reference Library group, I guess the tags would separate the content by topic, the problem is that I don’t want to be alerted business questions if I’m an engineering librarian.
Anyway I have decided to create an Engineering Librarian’s FAQ, I’m no expert as I’m the first to ask a question.
Who can I invite to answer a question or join the group, I don’t think any Library blog lists are broken down into topics, but I know a few lists:
DMOZ - Top: Reference: Libraries: Library and Information Science: Weblogs
Yahoo! - Directory > Reference > Libraries > Weblogs
PubSub - The Librarian List
Libdex - Library weblogs
LISfeeds
Blogging Libraries Wiki
Here are some science related library blogs:
GSU Library - Science News
Confessions of a Science Librarian
STLQ
Christina’s Library Rant
Information Overlord
DU Library - Engineering Resources
Eng Lib
Science Library Blog (Engineering, Mechanical Engineering, Geology/Environmental Studies)
Science Library Pad
Really Simple Sidi
SD Librarian
Rowland Institute Library Blog
SciLib
ISEL Update
from your science librarian’s desk
[ADDED 18/08/06: I guess what I like about these Q&A services is that instead of using email to ask questions, we are using a public space. The benefit is that instead of asking one person, you are instead asking the world at large, allowing more chance to gain an answer.
Also these transactions are tagged and documented so they can be of help to others that may be asking the same or similar question.
Form what I understand in Otavo you are asking a question to no-one in particular, you are asking the world at large…people can follow the recent stream of lists/questions. Whereas in FAQQLY it seems you need to direct a question to an individual, and there isn’t an overall FAQQLY recent stream, this is a lacking feature, or perhaps it is designed as a more person to person service. The group feature opens this up a little as when you ask a question, all people in the group will be alerted.]
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All of this really good information basically resides in listserv archives. Really, that’s where I go with questions and I get great answers really quickly from *the* experts in chemistry information, physics-astro-math, engineering, etc. I think instead of trying to migrate the experts to a new 2.0 page, we need to somehow merge the two so that you can cross search and tag things from the listserv archives — well, I guess you already can with del.icio.us. hm.
Comment by Christina Pikas — August 18, 2006 @ 2:08 pm
Thanks for commenting Christina,
You are right, listserv’s have an amazing number of participants (experts), a question will certainly fall on a number of ears.
But listservs aren’t a well organised knowledge base, what I like about Q&A services is that some allow you to tag yourself, so you can find the appropriate expert, or you could just ask a group of experts eg. FAQQLY groups, or ask the whole service like Otavo.
Viewing people organised by tag, and past and present content organised by tag, allows you to perhaps lessen the annoyance by asking the right person a question, or finding the answer in the knowledge base without having to ask a question.
Sure you can tag anything in del.icio.us, but the new services these days like to specialise in a topic area as bookmark managers are general…how do you find the Q&A bookmarks apart from the other general bookmarks.
You are right a bookmark service dedicated to just listserv Q&A would help, but then it is not conducive to asking questions, it will only store answers.
NOTE:I suppose Tag-based forums like Vennt could have a special version dedicated to Q&A.
This is why I like the idea of a dedicated (bookmark/tagging) service for just Q&A.
Listserv’s are numerous, and not all of us know where they live or that they exist…I like the idea of a service that specialises in just Q&A, and that you could perhaps form listserv type groups.
(Discover people by tags, discover groups by tag, discover content by tags, view a persons user space…even like Yedda, it will invite you to answer questions).
I know what you allude to in that listserv’s are already set up and have dedicated membership, and building on top of this would be easier than trying to assemble a new community…in the end community is king, a service will only “be” if there is a community to service.
Comment by Johnt — August 21, 2006 @ 2:00 am