There is a lot of speculation of the effectiveness of social tagging items in a shared repositry. Will it make retrieving items easier since the user is more familiar with the vocabularly? Will it be a headache for the IM or IA personnel to keep track of this intuitive chaos? One thing it will do, as mentioned in a blog post by the Community Engine blog is break corporate silos. It is mentioned that a recommendation engine built from correlating different terms used to describe the same thing can help to build a shared and user defined vocabularly amongst different departments within an organisation. Traditional views can’t see the longevity of this approach to tagging, but ít would be great to see an example in a controlled environment. I’d like to see how the tags scale and if the folksonomy needs to be sculptured or rules defined at certain stages. Some would say this goes beyond the idea of free tagging, there should be no rules. But I think we can develop folksonomies as a tool for users to define their own vocabularly they are familiar with and for the IA to review the terms and clean up the tags (synonyms, spelling mistakes, plurals, acronyms, etc..) as the system grows. Then users need to be notified of the changes in terms in the viewable index (alphabetical ??). In this way their is still an element of control as the repositry organically grows, both the user and the IA are working together.
Are there any examples of social tagging archives within a corporate firewall, and what brand of systems are being used…are they built in-house or is it a local version of services such as Furl or del.icio.us (if this is possible)